Privacy Policy


This document sets out the policies of Dock411 regarding the protection of the rights of persons to privacy. Its purpose is to explain to contacts and all others who deal with Dock411 what types of personal information Dock411 collects and how that information is used.

This policy reflects no commitment by, nor is it binding upon any party or parties other than Dock411.

At times, Dock411 collects certain personal information about people with whom it deals, either in their personal capacities or as representatives of client institutions, suppliers or other businesses. Such people are referred to in this policy as “Dock411′ contacts” or as simply as “contacts”.

Dock411 collects identifiable personal data as well as non-identifiable personal information. Items of identifiable personal information, such as names and contact details, are collected and used as a matter of course in Dock411’s daily work. Often a person’s identifiable personal information includes the role or roles the person plays on behalf of his or her employer in the employer’s business relationship with Dock411.


Dock411 respects the privacy of the individual and undertakes to protect the confidentiality of personal information about contacts that is supplied in the course of business relationships with Dock411. Dock411 undertakes to use personal information solely for the purposes described above, and will not otherwise, unless legally obliged to do so, provide personal information to third parties.

Dock411 protects your personal information with industry standard security measures. In addition to normal precautions such as physical security and software/hardware firewalls, we have and adhere to strict internal security policies.

Reservation of Rights

Dock411 reserves the right to disclose personal information in its possession where it is required to do so by law or to exercise its legal rights or to defend itself against legal claims.

Dock411 reserves the right to make changes to this privacy policy. Where a major change is made, contacts will be informed by e-mail notification or through a notice on our website. Contacts bear the responsibility to read the changes.

Collection of Personal Data

Dock411 collects personal data about contacts. Contacts include those employees of client institutions with whom Dock411 will deal in the normal course of business. This information is collected when institutions first procure services from, or enter into a service agreement with Dock411, when they instruct Dock411, as their provider or Agent, to provide services or undertake service procurement or other actions on their behalf. Contacts also include persons within supplier and other organizations with which Dock411 has a business relationship – i.e. persons that suppliers, including self-employed consultants and contractors, or other organizations such as government departments or statutory bodies have appointed to deal with Dock411.

Dock411 does not collect personal information about end users of client institution’s networks.

Use of Personal Data

Dock411 uses personal information to ensure effective business communications with contact persons and/or client institutions, suppliers and other organizations with which Dock411 has dealings.

In its capacity as the agent of client institutions, Dock411 provides personal information about contact persons of client institutions to suppliers, where the supplier needs to use this information to communicate directly with the client institution. Similarly, Dock411 provides contact details of suppliers’ personnel to client institutions where this is needed for the furtherance of the business relationship.

Dock411 may collect other types of anonymous data from website users through the use of “cookies,” which are text files that a website places on the hard drive of your computer indicating what pages you visited. When you return to the website, your browser sends that information back to the site. Dock411 may use the information provided by cookies to analyze trends, administer the site, or for research and marketing purposes.

Privacy Complaints

If you believe that Dock411 has not complied with the provisions of this privacy policy, please contact us.

Last Updated: 2017-01-01